Frequently Asked Questions
Can I Cancel the Reservation?
Yes, you can cancel your reservation up to 2 Hours in advance without paying any cancellation fee.
What is the Insurance Status of Services?
Our company has Tursab, Imm route permit certificate and D2 authorization certificate for our vehicles serving within the Transfer Passenger body. Therefore, all of our vehicles have compulsory personal
accident, seat insurance, automobile insurance and financial liability insurance.
How Do You Get Paid For Your Services?
There are many pay options that our company accepts. We aim that our customers can pay in the easiest way with the least cost. Accordingly, we accept the payment options we offer in the form of cash, credit
card or pay-to-account. Also, let's note that no security code is required for credit card payouts.
Do You Have a Baby Seat in Your Vehicles?
We provide all the facilities that can be in our vehicles. In this sense, we also provide a special seat for babies. Jul. You just need to tell us that there must be a baby seat in the car at the time of
booking.
Where to Find the Driver at the Airport?
Our driver will be waiting for you with the special vehicle you have determined outside the airport customs gate.
What Services Do You Provide?
Our services are private transportation services and we carry out your transfers to the addresses you specify safely and comfortably with our new model vehicles. We attach importance to the date and time you
set. In case of errors caused by us, our company covers expenses such as air tickets and accommodation. In addition, the vehicle managers working in our company consist of knowledgeable personnel who know the
cities well, have special vehicle usage documents that have passed all the necessary trainings, love to help and will carefully answer the questions you are curious about..